REFUND OR RETURN POLICY
Our Commitment to You
At Bagiyaa, we are dedicated to providing you with an exceptional shopping experience. We understand that returns and refunds can sometimes be necessary, and we strive to make this process as smooth and hassle-free as possible. Our return and refund policy is designed with your satisfaction in mind, offering clear guidelines and efficient procedures. We want you to feel confident in your purchase and have peace of mind knowing that you are protected by our fair and transparent policies.
Exchange Policy
We understand that sometimes things don't go as planned. However, we currently do not offer exchanges for products that are delivered in good condition.
If you receive a defective product, we apologize for the inconvenience. To process an exchange, please send us a video of the unpacking process to +91-99509 50506. Once we verify the defect, we will arrange for a replacement to be shipped to you within 7-10 working days.
Return Policy
If you are not satisfied with your purchase and wish to return a product, we understand and want to make the process as easy as possible. To initiate a return, please contact our customer support team within 7-10 days of receiving your order. We will provide you with a return authorization number and instructions on how to proceed. In case of a product return, the delivery charges will be the responsibility of the consumer.
Once you have received the return authorization, carefully repack the product in its original packaging, including all accessories and documentation. Ship the package to the return address provided, using a trackable shipping method and retaining the shipping confirmation. We recommend purchasing shipping insurance to protect your return package in transit. Upon receipt and inspection of the returned product, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase.
Contact Us
If you have any questions or require further assistance regarding our refund, return, or exchange policy, please don't hesitate to contact +91 9414110745. We are here to help.
